Legal

Privacy Policy

Last updated: January 2025

Introduction

Business Website Care ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out our contact form
  • Request a quote or consultation
  • Subscribe to our newsletter or updates
  • Engage with our services

This information may include:

  • Name and business name
  • Email address
  • Phone number
  • Business requirements and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer service
  • Provide, maintain, and improve our services
  • Send you quotes, proposals, and service updates
  • Communicate with you about our services
  • Analyze website usage to improve user experience
  • Comply with legal obligations

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Consent: When you provide consent for us to contact you
  • Contract: To fulfill our contractual obligations when providing services
  • Legitimate Interests: To improve our services and communicate relevant information
  • Legal Obligation: To comply with applicable laws and regulations

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typically:

  • Active client data: Duration of service plus 6 years (UK tax requirements)
  • Enquiry data: Up to 2 years from last contact
  • Marketing data: Until you unsubscribe or request deletion

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party service providers who assist us in operating our website and services (e.g., hosting providers, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition

Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at businesswebsitecare@gmail.com

Cookies

Our website may use cookies to enhance your browsing experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be transferred to and stored on servers located outside the UK. We ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: businesswebsitecare@gmail.com
  • WhatsApp: +447887172585

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):